Delivery, Refund(s) & Return(s)

 

About Delivery, Refund(s) & Return(s)

Delivery Time(s) Delivery Time(s)

smartshoes4u.co.uk aims to dispatch orders on the same working day to customers if they are placed before 2pm.

Order(s) placed after 2pm or on Friday, Saturday, Sunday or over national UK holidays will be dispatched on the next working day.

 

Delivery cost(s)

smartshoes4u.co.uk offers customers based in the UK, the Channel Islands and Isle of Man, FREE  NEXT DAY DELIVERY on all orders over £150. Orders less than £150 will be dispatched by Royal Mail post.

*For enquiries regarding orders to Europe and the rest of the world, please use our online contact form or call +44 208 809 5181 for more information.

 

Refund and Return(s)

smartshoes4u.co.uk operates UK customers a no-quibble returns policy if an item is returned within 14 days of receipt. We will refund the amount paid in full for the item, or offer an exchange to the customer, whichever is preferred, no questions asked.

Customers should be aware there is a £5 return postage fee for any returned item(s).

Free postage is provided for any item(s) sent to customers as part of an exchange.

Customers should be aware that refunds can take up to 7-10 days to show in accounts. For all questions regarding returns, exchanges or refunds, please use our online contact form.